Returns & Exchanges

At Newport County Store, we want you to be fully satisfied with your official club merchandise. If your purchase isn't quite right, you can return or exchange any unworn items within 28 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging with all tags attached, ensuring you include the completed returns form inside the parcel.

3

Ship to the Club

Affix the provided shipping label to your package and drop it off at any authorized postage point or bring it directly to the Stadium Store.

4

Receive Your Refund

Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing